NBA 2K

Issue: Some players on PC who claimed the Level 39 Low Poly Baller are not receiving it in their inventory.

Status: Resolved

Updates: * [May 18] * We have resolved this issue. Please fully restart your game and check again now. Thank you for your patience!

Community Discussion: https://entry.everythinginc.xyz/channels/887383292142297089/1505290914241708193

Issue: Some players on Steam who purchased the NBA 2K26 Season 7 Hall of Fame Pass did not receive the instant rewards like 10 Level Skips or 15,000 VC.

Status: Resolved

Updates: * [May 15, 1:30 p.m. PT] * We have resolved an issue that caused some players on Steam who purchased the NBA 2K26 Season 7 Hall of Fame Pass today to not receive the instant rewards like 10 Level Skips or 15,000 VC. Please fully restart your game and check again now. Thank you for your patience!

Community Discussion: https://entry.everythinginc.xyz/channels/887383292142297089/1504863638119256174

Issue: The Void Festival Cedric Coward Stats challenge may not track progress as expected outside of Clutch Time games.

Status: Resolved

Updates: * [Apr 25, 9:30 PM PT] * This issue should be resolved. Please restart your game to receive the latest updates. Thank you for your patience!

Community Discussion: https://entry.everythinginc.xyz/channels/887383292142297089/1497264406529183934

@unknown-role

Issue: The Playoffs bracket may fail to advance as expected when using Start Today in MyNBA.

Status: Resolved

Updates: * [Apr 20, 8 a.m. PT] * This issue should be resolved in today's patch update. Thank you for your patience! * [Apr 16] * This issue should be addressed in an upcoming patch update, expected to release on April 20.

Community Discussion: https://entry.everythinginc.xyz/channels/887383292142297089/1493278763872682015

@unknown-role

Issue: Some players encounter an error ("Game session no longer exists”) when attempting to send or accept Play With Friends invites in modes like Play Now and MyTEAM.

Status: Resolved

Updates: * [Apr 10, 8 a.m. PT] * This issue should be resolved in today's patch update. Thank you for your patience! * [Apr 9, 4 p.m. PT] * This issue should be addressed in an upcoming patch update, expected to release on April 10.

Community Discussion: https://entry.everythinginc.xyz/channels/887383292142297089/1490416674128793812

@unknown-role

Issue: On PC, equipping a Season 6 Level 39 Cyborg Mod piece with certain shoes may cause a freeze/hang.

Status: Resolved

Updates: * [Apr 20, 8 a.m. PT] * This issue should be resolved in today's patch update. Thank you for your patience! * [Apr 16] * This issue should be addressed in an upcoming patch update, expected to release on April 20. * [Apr 13] * We are working on a resolution to this issue.

Community Discussion: https://entry.everythinginc.xyz/channels/887383292142297089/1491054445847646238

@unknown-role

Issue: Some players on Steam are encountering an error message “You will need to purchase the game in order to access online content” when launching NBA 2K26.

Status: Resolved

Updates: * [Apr 3, 4:00 PM PT] * If you are encountering an error message “You will need to purchase the game in order to access online content” when launching NBA 2K26 and do own the game on Steam, please restart the game and try logging in again now. Thanks for your patience.

Community Discussion: https://entry.everythinginc.xyz/channels/887383292142297089/1489642589362852003

@unknown-role

Issue: Bracket Busters Festival: College Players Part 7 Challenges group rewards a MyTEAM Pack.

Status: Resolved

Updates: * [Apr 1, 8:30 AM PT] * We have updated today's Bracket Busters Festival: College Players Part 7 Challenges group reward to the intended Galaxy Opal Event Card. If you completed the challenges before the reward was updated, you’ll need to complete them again to earn the Galaxy Opal Event Card. We apologize for the inconvenience.

Issue: Some players who earned the 97+ OVR NBA Premium Pack from The Exchange received a WNBA Player Card from it.

Status: Resolved

Updates: * [Feb 15, 1:45 PM PT] * If you received a WNBA Player Card from an affected pack, please submit a ticket with 2K Support to receive a replacement pack. Thanks for your understanding. * [Feb 13, 1:30 PM PT] * We have resolved this issue for future packs earned and are looking into a resolution for players who were previously affected.

@unknown-role

Issue: Players may receive a 30-minute tier Locker Code when redeeming a 60-minute tier Locker Code from the All-Star Marathon Twitch Drops.

Status: Resolved

Updates: * [Feb 17, 12:00 PM PT] * We have resolved this issue. If you previously received an invalid Locker Code, please clear your browser cache, then visit the NBA 2K Twitch Drops page and log in again. Your updated Locker Code should appear there. * Note: If you already received a replacement code from 2K Support, you will not be able to redeem this one, as each account can only receive All-Star Twitch Drops rewards once. * [Feb 14, 1:30 PM PT] * We are working on a resolution for affected users. Thank you for your patience and understanding.

Community Discussion: https://entry.everythinginc.xyz/channels/887383292142297089/1472143001613504656

@unknown-role @unknown-role